Chili Pepper's Tanning & Wellness - Privacy Policy
Effective date:
Chili Pepper's Tanning & Wellness ("Chili Pepper's," "we," "us") respects your privacy. This policy explains what information we collect at our salons and on our website, how we use it, and the choices you have. For information about the iPhone app, see our iPhone App Privacy page.
1. Information we collect
- Contact and account information: name, email address, phone number, mailing address, date of birth, membership/account details, and information you choose to provide in forms or messages.
- Visit and purchase history: services used, memberships, packages, product purchases and visit dates.
- Waiver and safety information: skin type and the answers and signatures on your waiver and consent forms. We use this only to provide services safely and keep required records. We never use it for advertising.
- Payment information: card payments are handled by our payment processors. We do not keep full card numbers.
- Website information: technical and usage information such as your IP address, browser and device details, referring page, pages visited, interactions and approximate location. Cookies, local storage and similar tools help provide the site, measure its use and support our promotions.
Our website uses Google Analytics to measure website traffic and use; Brevo for email communications and website visitor tracking; and CallRail for call tracking and connecting calls with marketing sources. It also uses Lead Ghost for local offers and related visitor tracking. If you accept the local-offers prompt, Lead Ghost collects information such as your IP address, browser details, pages visited and contact-link interactions. If you also grant your browser's location permission, it can collect precise location, including when you return to the page. You can decline the local-offers prompt and revoke location permission in your browser settings.
2. How we use your information
- To provide services, manage memberships and keep your account and waiver records.
- To contact you about your account, and to send you news, specials and offers. You can opt out of marketing communications.
- To show you Chili Pepper's offers online. Where permitted and subject to your choices, we may provide your email address or phone number to advertising partners such as Meta (Facebook/Instagram) and Google for customer matching and advertising. These identifiers may be converted into hashed values for matching to an existing account, showing our ads or finding similar audiences. Hashing is not encryption and does not make matched information anonymous. Advertising partners process this information under their applicable terms and privacy policies.
- To improve our services, website and promotions, and to prevent fraud.
- To comply with the law.
3. How we share your information
We do not sell or rent your personal information. We share it with:
- Service providers that help us run our business, such as our salon management software, payment processors, email providers, website host, analytics, call-tracking and local-offers providers, as needed to provide their services;
- Advertising partners for customer matching and advertising, as described above and subject to your choices; and
- Authorities when required by law, or to protect our guests, staff or business.
4. Your choices
- Email: click "unsubscribe" in a marketing email.
- Ads: you can opt out of having your contact information used for online advertising by emailing us or using our contact form. You can also adjust ad preferences in your Facebook, Instagram and Google settings.
- Browser controls: you can manage cookies and site storage and revoke location access in your browser settings. These controls are separate from a request to exclude your salon contact information from advertising audiences.
- Access, correction or deletion: contact us and we will review and respond to your request. We may need to keep some records, such as waivers and transactions, as required by law.
To make any of these requests, email chilipepperstanning1@gmail.com, use our contact form, or ask at any location. Please identify your request as a privacy request or advertising opt-out.
5. Security
We use reasonable safeguards to protect your information. No system is 100% secure, but we limit access to people who need it.
6. Children
Our website is not intended for children under 13, and we do not knowingly collect information from children under 13 online. Guests under 18 need parent/guardian consent for services as required by Michigan law.
7. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed. Where required, we will provide additional notice or obtain consent before applying material changes to previously collected information.
8. Contact us
Chili Pepper's Tanning & Wellness
chilipepperstanning1@gmail.com
Contact us